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- User experience
- Web development
The Mistakes That Cause Your Users to Run Away: Keys to a Successful Digital Experience
9 MAY, 2025
The Mistakes That Cause Your Users to Run Away: Keys to a Successful Digital Experience
When users visit a website or app, they expect to find what they are looking for quickly and without complications. However, certain design and user experience errors can frustrate them to the point of abandoning them in seconds. At Tuxdi, with our experience in UX/UI design and digital development, we know that these details make the difference between success and failure of a digital product.
What bothers users the most?
We collected data and these were the main results on what irritates people the most when browsing a website or app:
- Confusing navigation (47%) - If a user doesn't quickly find what they are looking for, they will simply leave.
- Endless forms (27%) - No one likes to fill out a 30-question form just to register.
- Chaotic design (20%) - A cluttered and overloaded design is confusing and overwhelming.
- Extreme slowness (7%) - If a page takes longer than 3 seconds to load, the user gets frustrated and leaves.
Studies Confirm This
According to research from HubSpot and Statista, there are critical errors that directly impact user retention:
- Slow load time: If a website takes more than 3 seconds to load, the bounce rate skyrockets.
- Design not optimised for mobiles: Most users browse from mobile devices. If your website is not adapted, you will lose visitors.
- Annoying pop-ups: If a user is constantly interrupted by pop-ups, their experience becomes frustrating.
- Excessive requests and notifications: Bombarding users with forms or pop-up messages generates rejection.
- Complicated navigation: If the information is poorly organised and it takes too many clicks to get to what you are looking for, the user's patience is exhausted.
The Solution: User-Centred Design
At Tuxdi, we specialise in creating functional, intuitive and engaging digital experiences. Our team designs optimised interfaces to offer the best possible navigation and ensure that every user has a smooth and satisfying interaction.
Is Your Website or App Losing Users?
If you suspect that your website or app is making some of these mistakes, it's time to optimise it. At Tuxdi, we can help you improve the user experience with tailor-made solutions.
Contact us
📩 Write to us and let's make your platform irresistible to users!
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2201 Menaul Blvd NE STE Albuquerque, NM 87107